Privacy Policy

At Burningfire Enterprises, we value discretion, trust, and the personal nature of every client relationship. This Privacy Policy explains how we collect, use, and safeguard your information when you engage with our services.

1. Information We Collect

When you interact with us, we may collect the following information:

  • Personal details (name, email address, phone number)
  • Styling preferences, lifestyle details, and consultation inputs
  • Delivery and billing information
  • Payment details (processed securely via third-party providers)
  • Communication records (emails, messages, inquiries)

All information collected is limited to what is necessary to provide our services effectively.

2. How We Use Your Information

Your information is used to:

  • Deliver personalized jewelry curation and styling services
  • Process orders, bookings, and payments
  • Communicate recommendations, updates, and service-related information
  • Improve our services and client experience

We do not sell or share your personal data for marketing purposes.

3. Lawful Basis for Processing

Under Nigerian data protection law, we process your data based on:

  • Your consent (when you voluntarily provide information)
  • Performance of a contract (to deliver requested services)
  • Legitimate business interests (to improve our offerings and operations)

4. Confidentiality & Client Discretion

We understand that personal style is deeply individual. All preferences, requests, and personal details shared with us are treated as strictly confidential and used solely to enhance your experience.

5. Data Sharing

We may share limited information only where necessary with:

  • Trusted partners (such as jewelers, designers, or delivery services)
  • Payment processors for secure transactions

All third parties are required to respect the confidentiality and security of your data.

6. Payment Security

Payments are handled through secure and reputable third-party platforms. Burningfire Enterprises does not store full card or sensitive financial details on our systems.

7. Data Retention

We retain your information only for as long as necessary to:

  • Provide our services
  • Maintain business records
  • Comply with legal and regulatory obligations in Nigeria

8. Your Rights

In line with the NDPA 2023, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your data (where applicable)
  • Withdraw consent at any time
  • Lodge a complaint with the relevant data protection authority in Nigeria

9. Cookies & Website Usage

Our website may use cookies or similar technologies to enhance your browsing experience and analyze website traffic. You can manage or disable cookies through your browser settings.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or disclosure.

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Updates will be posted on this page.