Terms and Conditions

These Terms & Conditions govern your use of services provided by Burningfire Enterprises. By engaging our services, you agree to the terms outlined below.

1. Service Overview

Burningfire Enterprises provides personal shopping and concierge services, including sourcing, purchasing, and delivering requested items on behalf of clients.

2. Client Requests

All requests must be clearly communicated by the client. We are not responsible for errors resulting from incomplete or unclear information provided.

3. Pricing & Payments

All costs will be communicated before purchase, including product cost, service fees, and delivery charges where applicable. Payment must be made in full before or at the time of purchase unless otherwise agreed.

4. Order Fulfillment

We make every effort to ensure timely sourcing and delivery. However, timelines may vary depending on product availability, supplier delays, or external logistics factors.

5. Cancellations & Changes

Once a purchase has been confirmed and processed, cancellations may not be possible. Any changes to requests must be communicated promptly and are subject to feasibility.

6. Third-Party Suppliers

We may work with third-party vendors, suppliers, or logistics partners. While we carefully select partners, we are not liable for delays or issues caused by third parties.

7. Limitation of Liability

Burningfire Enterprises is not responsible for indirect losses, delays, or damages arising from the use of our services beyond our reasonable control.

8. User Responsibility

Clients are responsible for ensuring that requested items comply with local laws and regulations.

9. Updates to Terms

We reserve the right to update these Terms & Conditions at any time. Continued use of our services implies acceptance of any changes.

10. Contact

For questions or concerns regarding these Terms, please reach out through our official communication channels.